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IT Support Services Singapore That Let You Focus On Business


From daily troubleshooting to strategic cloud server management, we ensure your infrastructure is stable, secure, and efficient. Engage Adneti for managed IT services for SMEs Singapore, cybersecurity services Singapore, and IT outsourcing Singapore that scales with your growth.

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Comprehensive IT Support Scope

Everything your business needs to run smoothly, securely, and efficiently

Cloud Infrastructure

AWS, Azure, Google Cloud, Alibaba Cloud setup and management. Lift-and-shift migrations and cost optimization services.

Network Management

Secure network design, Wi-Fi optimization, VPN setup for hybrid work, and performance monitoring.

Cybersecurity & Monitoring

Threat detection, patch management, endpoint protection, security policy implementation, and compliance checks.

 

Server & Application Support

Deployment, configuration, preventive maintenance, and recovery planning for on-premise and cloud systems.

 

Workstation & Helpdesk

Desktop/laptop setup, software deployment, user account management, and responsive remote support.

 

Data Backup & Recovery

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Flexible Support Models

Choose the engagement that matches your operations, IT maturity, and growth plans

   Most Popular   

Pay-Per-Incident

* / month

Ideal for ad-hoc issues or organizations needing occasional on-demand support.

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  •  No monthly commitments
  •  Billable by the hour with transparent rates
  •  Remote and on-site support available
  •  Best effort response times

Monthly Retainer

* / month

Proactive IT management with predictable costs and priority access to engineers.

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  •  Fixed monthly fee, clear SLA commitments
  •  4-hour response time for critical incidents
  •  Proactive patching and monitoring
  •  Quarterly IT health reviews and recommendations
  •  Included support hours for helpdesk tickets

Full Outsourcing

* / month

Your dedicated virtual IT department for organizations without in-house capabilities.

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  •  Strategic IT roadmap and budgeting
  •  Dedicated account manager and engineering pod
  •  24/7 monitoring and incident response
  •  Vendor management and procurement
  •  Unlimited helpdesk support

Enterprise-Grade Platforms We Manage

Expertise across leading cloud, productivity, and security ecosystems

AWS   Azure   Google Cloud

Microsoft 365   Alibaba Cloud

Why Singapore SMEs Trust Us

Local Engineers, Local Insight

Singapore-based team familiar with PDPA, MAS, and industry-specific compliance requirements.

SME-Friendly Pricing

Predictable, transparent fees that cost 40–60% less than hiring full-time IT staff.

Security-First Operations

Multi-layered cybersecurity strategy covering devices, networks, users, and data governance.

Fast, Proactive Support

Monitoring alerts us to issues before downtime occurs, coupled with rapid incident response.

Scalable Infrastructure

Architected for growth—expand headcount, locations, or digital services without disruption.

Human-Centric Support

Friendly helpdesk who communicates clearly, educates staff, and documents every resolution.

Common IT Issues We Resolve

Challenge

Unplanned downtime from network or server failures

Our Solution

24/7 monitoring, redundant architecture, and disaster recovery playbooks

Challenge

Data loss and ransomware threats

Our Solution

Immutable backups, endpoint protection, and security awareness training

Challenge

Remote work connectivity challenges

Our Solution

Secure VPN, zero-trust access, and collaboration platform management

Challenge

Slow helpdesk response from existing vendors

Our Solution

SLA-backed support with real-time ticket tracking and clear escalation paths

Challenge

Compliance gaps for regulated industries

Our Solution

Regular security audits, documentation, and policy enforcement aligned with PDPA/MAS guidelines

Challenge

Shadow IT and unmanaged software sprawl

Our Solution

Asset visibility, access governance, and standardized application provisioning

Secure Your IT Infrastructure Today


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